Returns of product(s) are accepted within 30 days of your order date for orders placed on this Site and shipping within the contiguous United States, as consistent with return policy instructions below. Please note that all sales to Hawaii, Alaska and APO/FPO addresses are final.
After we receive your returned item(s), we will process your refund onto your original form of payment minus the cost of return shipping. Original shipping, return shipping, and handling fees and "Duties & Taxes Reimbursements" will not be refunded. Please allow 10-14 business days from receipt of your returned item(s) by Company for your refund to post.
Return/Exchange Instructions: For return of product(s), log into your account on this Site and contact customer service regarding refund or exchange request. At this time, we will only be able to process returns/exchanges using our Company’s return shipping label. Once you contact customer service, you will receive a reply back within 24-72 hours regarding your refund/exchange request. Customer service will then email you a return shipping label. Once you have the label, please affix our return shipping label to your package of product(s) and mail it back to us. Once we receive the product(s), then we can process your refund minus the cost of the return shipping label fee. If the shipping label we email you has not been used within 14 (fourteen) days, then that return shipping label will be automatically cancelled. If you were unable to use the return shipping label originally sent to you and the 14 days have lapsed, but you still need to return product(s), please contact customer service for another new return shipping label.
If you would like to exchange or return a product, please contact Wisdom in Wellness Support at Customer Service on Site. We are happy to assist you!